Frequently asked questions

Cleared to Secure is UK software for private security companies that handles recruitment, BS 7858 screening, SIA licence tracking, workforce compliance and staff training in one place. Applicants complete an AI screening interview on their phone, then each screening check is collected, verified by the employer's team and kept in a screening file ready for client audits and ACS assessments. It is free for security professionals and run by Frankton Group Ltd.

UK private security companies: manned guarding, door supervision, CCTV and control rooms, retail security, mobile patrol and key holding, event security and close protection — from a single-site contractor to multi-region groups. It is used by operations managers, screening and compliance teams and directors.

Cleared to Secure is a division of Frankton Group Ltd (company number 10718480), based in Brentwood, Essex.

Yes. It collects and records the checks BS 7858:2019 asks for — identity, right to work, a five-year history with gaps explained and verified, references and employment verification, a basic DBS check, a financial and credit history check and an SIA licence check — with a person on your team verifying each one. Everything is kept in a screening file you can show clients and ACS assessors. Cleared to Secure is not a certification: your organisation remains responsible for its screening and hiring decisions.

Yes. Licences are checked against the SIA Register of Licence Holders and recorded with the licence sector and expiry date. Expiry dates are tracked and your team is reminded well before a licence needs renewing.

No. The AI interviewer asks the questions and produces a score and summary against six core security values, but your team reads the answers, verifies every check and makes every decision. Nobody is rejected automatically.

Yes. It works in any modern phone browser with nothing to install, and applicants can speak or type their answers. Reminders go by email and text message to people who haven't started or finished.

Yes. Cleared to Secure records and evidences the basic DBS check and works with your existing DBS arrangements. For staff on the DBS Update Service it can check the certificate status automatically, with their consent.

Yes, on the Growth and Group plans: job adverts (which can be written with AI), a branded careers page, listing on the Cleared to Secure jobs board and structured data so adverts can appear in Google's job search, plus a feed for job boards.

Yes. Offer letters, contracts, assignment instructions and policies can be sent for electronic signature; each signed PDF carries a certificate showing who signed, when and a fingerprint of the exact document.

Yes. It tracks SIA licence expiry, right to work, DBS rechecks and training renewals, sends reminders by email and text, and produces a workforce compliance report. A managed compliance add-on, where the Cleared to Secure team chases and checks files for you, costs £2 per active staff member per month.

Yes. It includes CPD e-learning for security staff, such as conflict management, counter-terrorism awareness, safeguarding and vulnerability, use of force and the law, arrest and searching, report writing, data protection and CCTV, lone working, fire safety and health and safety. It also records external training and issues certificates. These courses are CPD and awareness training: they are not SIA licence-linked qualifications. Each course is signed off by named, qualified reviewers before it can be assigned.

Yes. Staff can be imported from a spreadsheet or another system's export, and security professionals can bring their existing details into a free Cleared to Secure account. Help moving existing records is included on the Group plan.

Essentials: £149 a month or £1,490 a year (VAT included) — a single-site or small security company; 30 interviews a month, up to 50 staff, up to 3 recruiters. Growth: £395 a month or £3,950 a year (VAT included) — growing security companies; 100 interviews a month, up to 150 staff, unlimited recruiters. Group: from £749 a month or £7,490 a year (VAT included) — larger and multi-region security companies; 300+ interviews a month, unlimited staff, unlimited recruiters. Every plan includes full BS 7858 screening and SIA licence checks.

Yes. A free 14-day trial with up to 10 AI interviews, with no payment details needed. You can also book a demo.

By card subscription, or by invoice and bank transfer. Published prices include VAT.

Frankton Group Ltd, which runs Cleared to Secure, is certified to ISO 27001, Cyber Essentials, ISO 9001, ISO 45001, ISO 14001. Files are stored privately, sign-in supports passwords, authenticator apps and passkeys, and every significant action is recorded in an audit log. The service runs in London.

Your organisation does: you are the data controller and Cleared to Secure is your processor. You can export all of your data at any time, and unsuccessful candidates are deleted automatically after the retention period you choose.

Always. Security officers, door supervisors, CCTV operators and other security professionals never pay to apply, interview, train or keep their passport, and they choose which employers can see their checks.

A free Cleared to Secure account where a security professional keeps their checks, SIA licence details, training and work history, so they can share them with a new employer instead of starting from scratch.